"As the parent of a student athlete Heather talked a good game during the recruitment process and made everyone feel welcome and provided constructive feedback. Her winning record and obvious ability to produce a winning team was a big draw to the program. Red flags occurred later in the process which made us question her communication style and honesty but we trusted the process. Once the fall season started this trend continued and was reflected in the morale of the team. The aggressive nature of feedback and coaching style translated to frustrated players and aggressive filed play which set the team up for this kind of reputation in their conference which created hurdles. By the end of the spring season the morale of the players was very low with several hard working players barely seeing any field time with no constructive feedback to encourage improvement and unfulfilled promises. The emotional outbursts of the coaching staff directed at the players was not just behind closed doors and was concerning to witness and hear about. While her style was not a good fit for UMO I hope she learned from her experience there and can be successful with another program. Through it all I do believe she cared about the players on her team and wanted the best for them. "